In case of damage done to a property, such as dents to the walls or flooring, Upmove is covered by 2,000,000$ in liabilities coverage, with deductible of 1000$ paid by a customer.
In case of damage done to the furniture or any other items during the move we provide Standard Valuation Coverage of 0.6$ per pound, at no additional cost to all our customers.
You can find more information about this coverage by clicking on link below:
If you require additional coverages please contact our representative or purchase additional insurance directly from:
Please note that it is the client’s responsibility to ensure any damage is reported to the movers on-site in order to file an insurance claim. No claims will be accepted after the movers have left the property upon completion of the job.
If you believe that the value of your personal belongings exceeds $0.60 per pound, we also offer “Full-Value Protection.” This coverage is based on your own valuation of the items being transported. The cost is approximately 1% of the declared value. For example, if you estimate the value of your belongings to be $50,000, the cost for Full-Value Protection would be about $500.
With Full-Value Protection, you have two options if any items are lost, damaged, or destroyed during the move. This is also referred to as “Full Replacement Value.” Please note that Moving Relocation Systems, not the customer, determines how compensation will be handled. We can either repair the damaged item to restore it to its original condition, or we can replace it with an item of similar kind and value.
For example, if your two-year-old washing machine is damaged, we wouldn’t replace it with a brand-new one. Instead, you would receive the fair market value of a two-year-old washing machine.
Two Insurance Companies that offer full replacement value moving insurance are:
Full replacement value insurance offers significantly more comprehensive coverage compared to standard valuation insurance. It typically provides a wider range of options concerning deductible levels and coverage amounts. If your belongings are valued over $50,000 and include high-value items such as electronics, pianos, and artwork, or if you possess an individual item valued at more than $5,000, it is advisable to consider acquiring full replacement value insurance from the aforementioned companies.
Certificate of Insurance.
Upmove maintains in excess of two million dollars worth of General Liability insurance. Nearly every commercial office requires some form of insurance certificate prior to any work being performed.
In order to start a claim process, a client has to report the damage to the movers and pay the full amount for the move performed.
The Company shall not under any circumstances, be liable for:
Loss, damage or delay to any of the goods described in the bill of lading caused by an act of God, the Queen's or public enemies, riots, strikes, a defect or inherent vice in the goods, an act or default of the consignor, Owner or Customer, authority of law and or quarantine.
Mechanical quality of any electronics or appliances.
Acoustical quality of any musical instruments
Damage to articles made of press board, particle board or wafer board or similar structured materials
Damage to glass , marble or similar materials, as an independent item or as part of articles being moved (unless proper packing provided by customer, e.g. cardboard box with corners support for glass table tops, wooden crate for marble table tops)
Damage caused by or due to peeling veneer of any sort
Deterioration of any article due to aging, temperature, humidity or moisture
Items of extraordinary value including but not limited to Mortgage Papers, Legal Documents, Business Documents, Antique's, Jewelry are not covered by either release rate liability or full value protection. Therefore these items are moved and/or transported at owner's risk.
Exterior cosmetic damage on unboxed merchandise caused by Company is consignor's sole responsibility. Company does not take any responsibility what so ever on items that are unpacked or poorly packed
Upmove reserves the right to refuse to move items through passages or stairways with less than 2 inches clearance all around the walls/ceiling and the item in question. In agreeing to these terms and condition of service you are waiving any liability against Upmove for damage that might occur to the passage, stairways, walls or the items in question during execution of such maneuvers.
Any damages where the crew have pointed out to the customer that they are likely to occur and the customer accepts that risk. An example of this would be moving an over-sized couch through a narrow stairway/hallway/doorway where the couch must touch the walls/railings/stairs in order to fit through the passage.
Damages to any item or resulting from any item loaded to or from a vehicle/container/warehouse/storage unit not owned, leased, or otherwise contracted by Upmove.
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You can find moving boxes in several places. Here are some options:
1. First of all, our moving company Upmove offers a full range of services for packing and unpacking your belongings during the move. We have a wide range of boxes of any size, shape and size. Just call 343-988-08-97 and we will select the best and most suitable for you.
2. Online Retailers: Websites offer a wide range of moving boxes and supplies that can be conveniently delivered to your doorstep. You can browse through their selection, read reviews and choose the boxes that best fit your needs.
3. Grocery Stores: Local grocery stores often have an abundance of cardboard boxes available. These boxes may not be specifically designed for moving but they can still serve the purpose. Just make sure to choose sturdy boxes with intact flaps and avoid using boxes that have contained perishable items.
4. Liquor Stores: Liquor stores are known for their durable boxes due to the nature of their products. These boxes are typically smaller in size making them ideal for packing heavy items like books or kitchenware. You can ask the store staff if they have any extra boxes available.
5. Freecycle or Community Groups: Online platforms like Freecycle or community groups on social media often have people giving away moving boxes for free. These boxes may have been used before but they can still be useful for your move.
6. Office Supply Stores: Office supply stores often sell cardboard boxes mainly used for shipping and storing documents. While they may not be specifically designed for moving household items they can still work well for lighter belongings.
Remember to check the quality of the boxes before using them. Look for boxes that are clean sturdy and can withstand the weight of your belongings. Additionally consider obtaining packing supplies like bubble wrap packing tape and marker pens to ensure a smooth and organized moving process.
The estimates provided by most moving companies are typically non-binding in nature. This implies that the final cost of your move can deviate to a certain degree or even significantly differ from the original estimate. To ensure that your move aligns closely with the estimated cost it is crucial to provide as much detailed information as possible during the estimation process. By doing so you enable the moving company to make an accurate projection based on an hourly rate.
It's important to note that if a significant aspect of your move is neglected or not mentioned during the estimation it doesn't imply that the cost will automatically be lower. Rather it means that the moving crew might not be adequately prepared to handle that particular aspect. They might arrive with fewer movers trucks or equipment than originally required which could potentially lead to increased costs. As you are billed based on the duration of the move if the actual moving process takes less time than initially estimated your final bill will reflect accordingly reduced charges.
As First Rate Movers we strive to provide responsible and conservative estimates to our customers. Moreover we often complete moves within a shorter timeframe than initially projected. This approach not only ensures transparency in our pricing but also delivers efficient and prompt service to our valued clients.
